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June 1, 2014

Validation of PLE roles and personas and user experience maps at Innovate 2014

mats @IBM, Mats Göthe

IBM Innovate 2014 Conference
2541 – Validation of PLE roles and personas and user experience maps

Abstract

This session starts by listing the roles presumed involved in the PLE solution.
Hard copies of persona candidates representing those roles will be distributed to participants. Each persona will be described to the group. For each persona, the group will edit the persona’s description, adding/removing those who are or are not relevant. A few selected scenes in the scenario will be played back. The session attendees will select a PLE scenario persona and participate in smaller groups in a ideation session to capture the experience map of the selected persona. Each group will discuss their findings.

2541-Validation_of_PLE_roles_and_personas_and_user_experience_map

The presentation can be downloaded here.

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